Please feel free to contact us to resolve any issue, Generally we will reply in 1 business days.
Payment
We Accept Credit Cards, Debit Cards, Gift Cards, Apple Pay, Google Pay, PayPal and PayPal Credit,etc.
Import duties, taxes, and charges are not included in the sale price.
Shipping
Item(s) will be shipped within 1-2 business day after confirmed payment .
If you choose Economy delivery, It is slow and don't have tracking information, always need your patience.
Returns Policy
We will accept the return of item(s) that was purchased from ZY-Hobby within 30 days of receipt of
shipment. Customers must agree to the following in order to ship item(s) back to us:
1) We accept return item(s) within 30 days after you received the item.
2) Please offer us tracking number if you returned item(s).
3) Return shipping cost is responsible by buyer.
4) The item(s) MUST be in unused condition AND in its original packaging (cannot be glued or tampered with in any fashion).
Payment & Security
Refund Policy
Return - Return without reason
Buyers can return the package without reason in 10 days after receiving it.
If there is no quality issue, buyers are responsible for the shipping fee.
You will receive a refund within 3 working days after we receive the returned items.
Return - Return with reason
Please contact us and let us learn your situation first before return the item. (IMPORTANT)
Through communication, if it is determined that it is our cause, we will bear the freight, if it is due to the customer, the customer will bear the freight
In most cases, we can help you to solve your problem by giving remote technical support and you don’t need to return the product.
If there is irremediable defect with the product, you can return them back to us for repair or replacement under our 2 months warranty.
Return address:
Email: support@flight-model.com
TEL: +86 0769-85079668 Recipient: Jason Lee
Address: 4/F, 14 Xinhe Road, Xiaobian, Chang 'an Town, Dongguan city, Guangdong Province, 523839, China
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Optional Logistics
Optimised Freight for Multiple Accessories. Express or Standard